Lead UX Designer

Your Journey

At Sweaty Betty, we’re more than just a global activewear and lifestyle brand for women.

We’re also a community that believes fitness is a flip-the-switch trigger for becoming the woman you want to be. Leggings and sports bras won’t change the world on their own. But with a grab-my-hand, let’s-go-for-it-now spirit, the women who wear them can.

If you want to join us on the next chapter of our adventure, you’re in the right place. This is an exciting opportunity for an experienced Lead UX Designer with user research skills to join us on our mission to empower women through fitness and beyond by creating engaging user flows that delight our wonderful customers.

SB Values:

∙ We Really Care ∙ First, Best, Bravest ∙ Our Strength is in Each Other ∙ Stand Up, Speak Up, Shout Out

Your SB Journey:

What You’ll Be Doing

• Leading the UX strategy to align with Sweaty Betty’s Digital Product Vision. Posing key questions/problems for UX research and UX design. Prioritising highest value opportunities and dependencies cross-functionally
• Working closely with Digital Product Owners, Engineering and Digital Designers to produce prototypes and help integrate content design  
• Utilise and create journey maps, storyboards, wireframes, interactions, prototypes, and design specifications to develop end-to-end user flows
• Providing high-fidelity UI/UX designs and creating development specs
• Ensure brand and UI principles are upheld. Championing the customer with senior stakeholders to balance experience with commercial levers 
• Work cross-functionally to drive adoption and delivery of results to create delightful experiences that are customer-centric and deliver on OKRs
• Facilitating multi-function workshops to progress from Ideation to Implementation
• Designing omnichannel service journeys, that consider customers and internal users
• Deciding and organising how complex data sets can be enabled when presenting an experience to a customer
• Running UX research projects, crafting powerful user insights and sharing this information across Product, Brand, Growth and Commerce teams
• Working with the Content and Creative team on significant changes to content or landing pages. The flexibility PWA gives us further relies upon a deeper understanding between tech and UX in how Content is presented.

Must Haves

• 5 years of experience in Interaction Design, Product Design, Service Design and research experience
• Mature skills in UI/UX design and experience using Figma and Software Development tooling (i.e. Jira, Confluence)
• You are used to leveraging product screens (prototypes or existing apps) as a support for research and testing and know how to dive into UX questions
• A broad knowledge of qualitative and quantitative research methods as well as a range of research tools and platforms (UserTesting.com, Content Square desirable, not essential)
• A strong advocate of the design process, workshops, and methodologies
• Excellent verbal and written communication skills, a team collaborator, including the ability to communicate interactive design concepts clearly and persuasively across various teams.
• You will thrive in a high-paced environment and will be highly self-motivated and passionate about design and improving user experience

The Extras

• Generous clothing allowance
• 60% off all Sweaty Betty merchandise
• 25 days holiday, plus 8 flexible bank holidays
• Sample sales
• 10 days work from anywhere policy
• Company bonus scheme
• Cycle to work scheme
• Health Cash Plan benefit with Medicash available to all Sweaty Betty UK Employees (Following successfully passing probation)
• Enhanced Family Leave policy
• Discounts at the best Studio Classes
• SB Flexible Working: we currently work flexibly between the office and home
   

Our D&I Commitment

Our mission is to empower all women. This means doing more and working harder to make the long-lasting changes necessary to become an inclusive, diverse and actively anti-racist company. We care about our people, our community, our world.  And we want to stand up for what we believe in. 

We want to give our people a platform to use their voice. And actively listen and learn from what they have to say. This involves focusing on learning, development and progression across the business. Training our leaders, managers and teams about their rights under our equality, diversity and inclusion policy. And being clear on the responsibilities we hold to each other and our community. It also means being committed to equal employment opportunities. Ensuring we consider ALL applicants for jobs. And work harder to make our job advertising more inclusive. 

Ultimately, we’re working to create a culture and team that represents our customers, our community and our mission of empowerment. We want to celebrate our diversity and the power it gives our team and our business. 

We know we’re on a journey. And far from perfect. But we want to be a part of the solution to the problem. It might not be comfortable or straightforward. But if we weren’t up for doing the hard work and breaking the mould, we wouldn’t be Sweaty Betty.  We are committed to working across our business and with our Internal Diversity & Inclusion Collective to be champions, allies and inclusive, always. Because when we say All, we mean it.