Store Manager
Your Journey
Fusing fashionable shapes and statement prints with technical fabrics and design innovation, Sweaty Betty active wear is created to enhance style and performance. Whether you’re a yogi, runner or spin enthusiast, or simply love the Sports Luxe look – we have something for every style. Born in 1998 in London’s Notting Hill, Sweaty Betty has a global presence including concessions in world-famous department stores Harrods, Nordstrom and Selfridges. With a new digital flagship website, more international stores in the pipeline and a passionate, fitness-loving team at its helm, there has never been a more exciting time to join us.
As Manager, you will be responsible for the day-to-day running of the store and ensuring your team deliver the exceptional customer experience for which we are renowned.
Reporting to your Retail Area Manager, specific responsibilities will include:
- Driving forward sales and achieving company objectives
- Providing the highest standards of customer service and our ‘Sweaty Betty Customer Experience’ (this will include advising and assisting customers with the selection and fitting of bras and underwear)
- Leading and managing the store team, including recruitment, development, coaching and well-being
- Representing the brand through sport by leading your free fitness clubs, whilst getting involved in the community and local marketing campaigns
- Maintaining appropriate staffing levels within budget
- Ensuring all your staff are experts on our products and procedures
- Maintaining appropriate stock levels in your shop and ensuring exceptional standards in housekeeping and visual merchandising
- Maintaining the security of the boutique premises, stock and all monies
- Completing and submitting all necessary paperwork to the Support Office
- Ensuring all staff maintain Sweaty Betty standards (following the disciplinary procedure in line with the People Guidelines)
- On occasion, when considered appropriate you may be required to carry out other duties that fit within your strengths
PLEASE NOTE: You must be flexible to work weekends
Must Haves
- You are confident, commercial and in love with the Sweaty Betty brand.
- An experienced People Manager and a natural role model with an authority in sport and a flare for fashion.
- You are independent, sociable and proactive.
- You love being on the shop floor interacting with our customers whilst sharing your knowledge and expertise in sport with authority and confidence.
- Most importantly you embody our Values in everything you do.
The Extras
- FREE clothing budget + 80% discount budget per season; unlimited 50% off
- Individual Sales Bonuses
- Free workout classes at top studios
- Cycle to work scheme
- Fun place to work - our foundation is family
Our D&I Commitment
Our Values: Well + Fit = Happy. It’s Personal. Keen To Be Green. Rebellious Spirit. Bordering on Obsessive. Green Juice & Cocktails.