Online Trading Co-ordinator

Your Journey

Are you obsessive about providing an exceptional online experience? If you are someone who loves diving into the data and is truly passionate about our must-have activewear, then this is the role for you. We are looking for an individual who is excited to create an exceptional online customer experience for our Betties and always striving to find ways to drive product conversion.

Your rebellious spirit means you love change and are always looking for ways to improve what we do and how we do it, but as a team player you know you can’t do this alone, and building relationships across the business is essential. You’ll be part of a fun, dedicated Ecommerce team of 16; our online champions who are integral for the future of Team SB – first to login and last on the dancefloor!

Your SB journey:

• Supporting the Regional Online Trading Manager(s) with the day-to-day trading of SweatyBetty.com
• Compiling accurate daily, weekly, and seasonal reports on trading performance including product categories and ranges, and helping to identify trends and opportunities
• Highlighting sales and conversion trends against forecast and previous performance
• Ensuring that product list pages are effectively merchandised, using Salesforce sorting rules while optimizing pages for seasonal/regional nuances and emails
• Working with the Content and UX team to revise and constantly improve the product conversion funnel from category view to product page and checkout. Also ensuring product content is delivered on time, is commercial, and accurately reflects the product and the brand
• Preparing the sites for sale and seasonal marketing campaigns throughout the year and partnering with the Performance Marketing team to ensure customer journey alignment
• Using Google Analytics to help optimize product sales and customer experience
• Maximising cross-selling opportunities across all categories of the sites. Partnering with the wider trading team to manage the recommendations strategy, implementation and maintenance to drive conversion
• Performing weekly quality control checks to main high standard across the site
• Developing strong collaborative relationships across all departments in the Support Office, especially Ecommerce, Marketing, and wider Buying and Merchandising Teams

Must Haves

• A minimum of 2 years’ experience in a similar ecommerce role
• Experience with Salesforce Commerce Cloud preferable
• Experience using Google Analytics and Power BI desirable
• An analytical and questioning mentality, with advance Excel skills
• An exceptional eye for detail
• Highly organised with the ability to prioritise heavy workloads
• Proactive and positive approach to problem-solving
• A dynamic team player with great interpersonal skills
• You enjoy working in a fast-paced and ever-changing environment

The Extras

• Generous clothing allowance
• 50% off all Sweaty Betty merchandise
• 23 days holiday, with buy and sell holiday option
• Sample sales
• Company bonus scheme
• Cycle to work scheme
• Generous Company Maternity, Paternity and Adoption Pay and Childcare support
• Discounts at the best Studio Classes
• SB Flexible Working: we currently work flexibly between the office and home. Our focus remains keeping everyone safe and will be to work around you & your lifestyle going forwards

Our D&I Commitment

Our Values: Well + Fit = Happy. It’s Personal. Keen To Be Green. Rebellious Spirit. Bordering on Obsessive. Green Juice & Cocktails.