Online Content Coordinator

Your Journey

As Sweaty Betty continues its global expansion, we are looking for a highly organised and customer experience focused Online Content Coordinator to join our growing ecommerce team. As we continue to elevate our Ecommerce offering internationally, you will be pivotal in pushing boundaries to ensure we provide relevant and impactful content for each of our international markets, with your decisions driven from data led insights. You excel in a fast-paced environment and are a team player.

Your SB Journey:

• Supporting the Online Content & Production Manager with the day-to-day management and content strategy of SweatyBetty.com
• Partnering with the Trade, Creative and Marketing teams to deliver localized and on brand content and copy updates across all international markets, which aligns to the customer mindset
• Support to develop and maintain the content calendar and strategy, delivering streamlined content plans and user journeys
• Managing the set up and planning of promotional tactics onsite including testing the user experience onsite to ensure any issues are dealt with before launch
• Managing and creating content assets on all landing pages using the website’s content management system working with the creative team to brief in clear descriptions and deadlines
• Setting up personalized desktop and mobile experiences which provide seamless and commercially effective customer journeys from marketing channels including emails, social advertising and affiliate campaigns
• Ability to identify new content opportunities and proactively bring ideas and innovation to improve the customer experience and aid conversion
• A testing first mentality to ensure content is continually optimized, responsible for the testing execution proactively using data to drive decisions and optimize user experience and content performance
• You will be a key counterpart for our Brand Content and Social team, working collaboratively to translate their brand vision into relevant content online
• Developing strong collaborative relationships across all departments in the Support Office and especially the ecommerce, marketing, brand and creative teams
• Maintain excellent site standards at all times, through monthly review of the websites and monthly Webscrubs

Must Haves

• A minimum of 3 years’ experience in a similar ecommerce role
• Experience with Salesforce Commerce Cloud and Amplience preferable
• Google Analytics/Optimize, ContentSquare, Figma beneficial
• Highly organised and self-motivated with ability to prioritise heavy workloads effectively in a fast-paced retail environment
• Faultless attention to detail and ability to work under pressure and to tight deadlines
• Proactive and positive approach to problem solving
• Ideas-driven and results focussed with the initiative to see these ideas through to fruition
• A dynamic team player with great interpersonal skills

The Extras

• Generous clothing allowance
• 50% off all Sweaty Betty merchandise
• 23 days holiday, with buy and sell holiday option
• Sample sales
• Company bonus scheme
• Cycle to work scheme
• Monthly Office Meeting
• Generous Company Maternity, Paternity and Adoption Pay and Childcare support
• Discounts at the best Studio Classes
• SB Flexible Working: we currently work flexibly between the office and home. Our focus remains keeping everyone safe and we will continue to review this in line with government guidance

Our D&I Commitment

Our Values: Well + Fit = Happy. It’s Personal. Keen To Be Green. Rebellious Spirit. Bordering on Obsessive. Green Juice & Cocktails.