Omnichannel Digital Product Manager

Your Journey

At Sweaty Betty, we’re more than just a global activewear and lifestyle brand for women.

We’re also a community that believes fitness is a flip-the-switch trigger for becoming the woman you want to be. Leggings and sports bras won’t change the world on their own. But with a grab-my-hand, let’s-go-for-it-now spirit, the women who wear them can.

If you want to join us on the next chapter of our adventure, you’re in the right place. This is an exciting opportunity for a Digital Product Manager to join us on our mission to empower women through fitness and beyond by bringing together data, technology and insights to improve our online experience and drive business growth

SB Values:

∙ We Really Care ∙ First, Best, Bravest ∙ Our Strength is in Each Other ∙ Stand Up, Speak Up, Shout Out

Your SB Journey:

What You’ll Be Doing

• Lead the Product strategy with business stakeholders and technology teams to refine cross-functional strategic product roadmaps and deliver commercially viable solutions across all markets (UK, US and EMEA)
• Key point of contact for Omnichannel management, monitoring and managing technology products for both Retail sales channels (In-store & Online) to enhance customer experience
• Streamline both online and offline sales activities to keep up with customers who are synonymous with omnichannel shopping
• Own partnerships with external vendors and product leadership teams to drive and manage solution development, strategy, and process with Sweaty Betty values at the heart of each decision
• Articulate priorities against budget through the creation of user stories that demonstrate measurable value add against key business metrics, securing buy in from the senior leadership team
• Drive Agile and at times Waterfall methodologies to build out Sprint Release plans, working collaboratively with development and wider product team
• Support fraud management and loss prevention for the business alongside working proactively with stakeholders across the business to optimize payment performance
• Enable world-class operations, supporting Stock Controller and Retail Operations to ensure in store excellence and compliance enabled through inspiring training, tooling and reporting
• Be the voice of our customer and structure, frame, prioritise and communicate problems and opportunities
• Be the authority on our omnichannel technology stack end-to-end and be an ambassador for Product and continuous improvement methodologies within the team, as well as the wider business

Must Haves

• 5+ years of Retail digital product management experience working hands on with cross-functional squads
• Approachable and collaborative. You’re open to feedback and ideas · Experience spanning the worlds of retail stores, reporting and data, and engineering
• An understanding of tech culture and how to foster that within a team
• Curious, data-driven, passionate about metrics, and continuously evaluating how your products are performing - and driven to continuously improve them
• You’ve shipped world-class products at a fast-growing company
• A solid understanding of agile software delivery and continuous improvement
• Coding experience would be desirable but not essential
• Prior experience working with Payment Platforms and Omnichannel Retail Platforms

The Extras

• Generous clothing allowance
• 60% off all Sweaty Betty merchandise
• 25 days holiday, plus 8 flexible bank holidays
• Sample sales
• 10 days work from anywhere policy
• Company bonus scheme
• Cycle to work scheme
• Health Cash Plan benefit with Medicash available to all Sweaty Betty UK Employees 
• Enhanced Family Leave policy
• Discounts at the best Studio Classes
• SB Flexible Working: we currently work flexibly between the office and home

Our D&I Commitment

Our mission is to empower all women. This means doing more and working harder to make the long-lasting changes necessary to become an inclusive, diverse and actively anti-racist company. We care about our people, our community, our world.  And we want to stand up for what we believe in. 

We want to give our people a platform to use their voice. And actively listen and learn from what they have to say. This involves focusing on learning, development and progression across the business. Training our leaders, managers and teams about their rights under our equality, diversity and inclusion policy. And being clear on the responsibilities we hold to each other and our community. It also means being committed to equal employment opportunities. Ensuring we consider ALL applicants for jobs. And work harder to make our job advertising more inclusive. 

Ultimately, we’re working to create a culture and team that represents our customers, our community and our mission of empowerment. We want to celebrate our diversity and the power it gives our team and our business. 

We know we’re on a journey. And far from perfect. But we want to be a part of the solution to the problem. It might not be comfortable or straightforward. But if we weren’t up for doing the hard work and breaking the mould, we wouldn’t be Sweaty Betty.  We are committed to working across our business and with our Internal Diversity & Inclusion Collective to be champions, allies and inclusive, always. Because when we say All, we mean it.