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Customer Care Assistant (Summer Temp)

Please Note: The application deadline for this job has now passed.

Your Journey

As a Summer Temp, you will be instrumental in offering support to our Customer Care team during our busy summer months. Working as part of the team, you will be responsible for delivering the exceptional customer experience for which we are renowned over the phone, via email and live chat.

Please note: this role requires flexibility to work weekends and evenings, sometimes until midnight.

Our Values: Well + Fit = Happy. It's Personal. Rebellious Spirit. Bordering on Obsessive. Green Juice & Cocktails.

If successful, you will be required to attend an all-day induction (WOW day) on Tuesday 11th June 2019.

Reporting to our Customer Care Manager, specific responsibilities will include:

•    Being an expert on our products and procedures

•    Interacting with customers and sharing your knowledge and expertise

•    Providing the highest standards of customer service our ‘Sweaty Betty Customer Experience’

•    Maintaining the company standards

On occasion, when considered appropriate you may be required to carry out other duties that fit within your strengths.

* This is a temporary Summer position, however once the contract comes to an end, there may be opportunities for the role to become permanent.

 

Must Haves

You are confident, commercial and in love with the Sweaty Betty brand. A natural role model with an authority in sport and a flair for fashion. You are independent, sociable and proactive. You love interacting with our customers whilst sharing your knowledge and expertise with authority and confidence. Most importantly you embody our Values in everything you do.

The Extras

Sales bonuses, generous clothing allowance, lots of workout classes, sample sales, cycle to work scheme…and lots more!

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