Assistant Store Manager - NEW Store (Merrell & Saucony) - Opening August 2023 Cannock McArthur Glen Outlet

Your Journey

Sweaty Betty/Wolverine Worldwide will be opening a NEW store this Summer! This is a fabulous opportunity to join our team working across two stores (Merrell and Saucony) under the division of Wolverine Worldwide and forming part of the Sweaty Betty store portfolio. Wolverine Worldwide is one of the leading marketers and licensors of branded casual, active lifestyle, work, outdoor sport, athletic, children's and uniform footwear and apparel in the world!

As an Assistant Manager, you are always on hand to resolve issues and identify fun and fresh ways of doing things and you are loyal and passionate about your customers and your team. You always show up and glow up, spreading light on the shop floor and making everyone’s time in store even more memorable! You take pride in all you do, from paperwork to products, you want to make it perfect!​

Partnering with your manager will give you the chance to make your mark on the store and with plenty of opportunities to grow within the company, this is the ideal role for someone looking to learn more about retail management and develop within the team! 

Your Journey:

• Deliver outstanding service and act as a model for the SB customer experience​​

• Assist in driving sales, commerciality and maintenance of standards, including compliance with established policies and procedures​​

• Always communicate efficiently, both on the floor and behind the scenes. You will develop and maintain relationships across the business, with your customers and with community partners​​

• Partner with the Store Manager to generate innovative and engaging marketing ideas ​​

• Take ownership over stock management and executing visual merchandising guidelines, contributing towards and delivering on store KPIs​​

• As the product expert and knowledgeable trainer, you will educate your team and advise customers​​

• Focus on fostering a supportive, productive and inclusive environment that promotes teamwork and accountability ​​

• Create a sense of pride in store and always keep the energy high!

PLEASE NOTE: You must be flexible to work weekends 

Must Haves

• Previous experience working in a fast-paced, customer-facing environment​

• A love for the world of retail​

• Self-starter and ambitious – you are motivated to achieve and exceed store targets for your team and your store​

• Exceptional customer service and team management skills​

• Natural confidence interacting with people, you love to establish relationships and to connect with team members and customers alike​

• Passion for people development ​

• Interest in and awareness of market trends in the retail industry​

• Ability to work under pressure and manage multiple tasks at once​

• Operational mindset  

The Extras

• Free uniform (footwear allowance for Merrell and Saucony)
• Discounts at brands within Wolverine
• Health Cash Plan benefit with Medicash (following successfully passing probation)
• 25 days holiday (pro-rated if working part-time)

Our D&I Commitment

Our mission is to empower all women.  This means doing more and working harder to make the long-lasting changes necessary to become an inclusive, diverse and actively anti-racist company. We care about our people, our community, our world.  And we want to stand up for what we believe in. 

We want to give our people a platform to use their voice. And actively listen and learn from what they have to say.  This involves focusing on learning, development and progression across the business.  Training our leaders, managers and teams about their rights under our equality, diversity and inclusion policy. And being clear on the responsibilities we hold to each other and our community. It also means being committed to equal employment opportunities. Ensuring we consider ALL applicants for jobs. And work harder to make our job advertising more inclusive. 

Ultimately, we’re working to create a culture and team that represents our customers, our community and our mission of empowerment. We want to celebrate our diversity and the power it gives our team and our business. 

We know we’re on a journey. And far from perfect. But we want to be a part of the solution to the problem. It might not be comfortable or straightforward. But if we weren’t up for doing the hard work and breaking the mould, we wouldn’t be Sweaty Betty.  We are committed to working across our business and with our Internal Diversity & Inclusion Squad to be champions, allies and inclusive, always. Because when we say All, we mean it.